Legal
Privacy Policy
Last updated: 1 August 2026
How Shorta Tours Sri Lanka collects, uses, and protects your personal information.
1. Who We Are
Shorta Tours Sri Lanka operates shortatourssrilanka.com and provides private tour services in Sri Lanka. We are the data controller for personal information you share with us.
2. Information We Collect
We may collect your name, email address, phone number, WhatsApp number, travel dates, group size, destinations of interest, and messages you send via our website forms, email, or WhatsApp.
3. How We Use Your Data
We use your information to respond to inquiries, prepare itineraries, confirm bookings, coordinate drivers and hotels, and send service-related updates. With your consent we may send occasional promotional messages about Sri Lanka tours.
4. Legal Basis
We process data to perform a contract or take steps at your request before booking, for our legitimate business interests in operating a tour company, and where required to comply with law.
5. Sharing Your Data
We share necessary details with chauffeur guides, hotels, activity providers, and payment processors solely to deliver your tour. We do not sell your personal data to third parties.
6. Retention
We keep inquiry and booking records for as long as needed to provide services, resolve disputes, and meet accounting or legal requirements — typically up to seven years for financial records.
7. Your Rights
You may request access, correction, or deletion of your personal data, or object to certain processing, by contacting us. You may also lodge a complaint with the relevant data protection authority.
8. Security
We use reasonable technical and organisational measures to protect your data. No online transmission is completely secure; please avoid sending sensitive payment card details by email or WhatsApp.
9. Updates
We may update this policy from time to time. The latest version will always be published on this page with an updated date.
Questions? Contact us or email hello@shortatours.com.